[pii_email_61fcf39bacfb13a91d09] Error Code

Microsoft Outlook: [pii_email_61fcf39bacfb13a91d09] Error Code Solutions


This article will address the best solutions for MS Outlook [pii_email_61fcf39bacfb13a91d09] error code. Therefore, if you are experiencing interruptions while using your MS Outlook system, I recommend reading through this article. In the end, you should know what [pii_email_61fcf39bacfb13a91d09] error code is, what causes it, and how to solve it.

Let’s get started.

What is [pii_email_61fcf39bacfb13a91d09] Error Code?

This is a Microsoft Outlook error that shows that the outlook software program experienced interruptions when trying to accomplish a particular task. Usually, your device displays the [pii_email_61fcf39bacfb13a91d09] error code message when you try to access the emailing services and restricts you from sending messages. Also, the error restricts you from accessing your emails and other related services.  Therefore, knowing how to fix the error is highly recommendable.

What Causes the MS Outlook [pii_email_61fcf39bacfb13a91d09] Error Code?

The error occurs mainly due to;

  • Outlook settings configuration issues,
  • Unstable internet connection,
  • Errors in the connector configuration information,
  • Cache and cookies accumulation,
  • Use of outdated Outlook version, and
  • The conflict between Outlook and other software programs

How to Fix [pii_email_61fcf39bacfb13a91d09] Error Code

While it is difficult to determine the exact reason for the [pii_email_61fcf39bacfb13a91d09] Error Code to occur, you need to try out various methods until the error is solved. Here are the simplest yet most effective methods you should try.

  1. Troubleshoot Your Internet Connection

While unstable internet connection can result in error [pii_email_61fcf39bacfb13a91d09], troubleshooting the connection should fix the issue. If the connection is stable, head on to the other method.

  1. Inspect Settings Configuration

Here, you will examine the mail server and server port number, respectively. To inspect the Mail Server, head on to the Tools menu on your Outlook and click on accounts. Select your account, and investigate the port number of the outgoing mail server, the server name, and the mail server authentications. Last, ensure a secure connection, then try to resend your email.

To examine the server port number, go to files, click on account settings, and then on the messaging tab. On the Email account window that will appear, click on more settings, then the advanced tab to access the Outgoing server port number (SMTP). Change the SMTP number to 587, then click on apply changes button. Wait for the process to complete, then get back to sending your message. The error [pii_email_61fcf39bacfb13a91d09] should be fixed. If not yet, proceed to the next method.

  1. Clear Cache and Cookies

Clearing cached information and cookies is the other method you should try if the above solutions fail to fix the [pii_email_61fcf39bacfb13a91d09]  error code. This would repair the error if it occurred due to mistakes in connector configuration information and accumulation of the cached info.

To clean the cache and cookies memory, close your Outlook program then open your browser. Ensure to save your work before exiting Outlook.

Next, click on three dots in the top-right corner. Head on to settings, locate cookies and browsing data (you can use the search box for easy access to cache and cookies memory), and click on clear all cookies and browsing data. Wait for the process to complete, close the browser, and restart your Outlook, and then log in to your account. If the error persists, try updating the Outlook software.

  1. Update the Outlook Software

Obsolete versions of a software program are vulnerable to bugs, viruses, and malware – some of the main factors that lead to errors such as error [pii_email_61fcf39bacfb13a91d09] in the MS Outlook.

When a program becomes obsolete, providers stop supporting it by providing updates and patches for that version, leaving the version prone to attacks and errors. Therefore, it is advisable to ensure you use an updated version to keep your Outlook software effective.

To update, open the Microsoft application, click on the Files menu, select your account from that menu, and click on the update now option. Wait for the process to complete, then refresh your Outlook. If the issue persists, go on to the following method.

  1. Uninstalling and reinstalling the MS Outlook

Uninstalling and reinstalling applications helps in resolving all errors that result from corrupted software, including error [pii_email_61fcf39bacfb13a91d09] code.

To uninstall, access your device’s control panel and click on uninstall a program in the icon labeled Programs. Next, locate your version of Microsoft Office, then right-click on it and click the uninstall popup button. Follow the uninstallation instructions and wait for the process to complete, then restart your device.

After restarting, open your browser, go to Microsoft’s official website, and download your favorite version. Wait for the process to complete and follow installation instructions to install the version.

The error code [pii_email_61fcf39bacfb13a91d09] and other errors should be solved.

You may also avoid all the hassle of uninstalling and reinstalling by using the web version of Outlook.


The listed methods effectively fix the [pii_email_61fcf39bacfb13a91d09] error code and other related MS Outlook errors. If you try all of them and still experience errors, contact Microsoft Support to get assistance. Ensure to communicate all issues you experience while using Microsoft office products to the support. Communication helps them offer personalized service and aids to better their products.

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